Terms of Service
Last Updated: January 2024
These Terms of Service govern your use of GamingLicense.com consulting services. By engaging our services, you agree to these terms.
1. Service Scope
GamingLicense.com provides consulting services for online gaming license applications. Here's what we actually do:
- Jurisdiction analysis and recommendations
- Application preparation and document review
- Regulatory compliance guidance
- Liaison with licensing authorities
- Post-approval compliance support
What we don't do: We are not a law firm. We don't provide legal representation or guaranteed approval outcomes. Think of us as specialized navigators, not lawyers.
2. Consultation Process
Initial consultations are obligation-free. You get honest assessment of your licensing path - no sugar-coating, no surprise fees later.
Paid services begin only after you sign a specific service agreement outlining deliverables, timelines, and costs. Everything in writing. Always.
3. Client Responsibilities
Your part of the deal:
- Provide accurate, complete information about your business operations
- Respond to document requests within agreed timeframes
- Maintain compliance with jurisdictional requirements
- Pay fees according to the agreed schedule
Delays from incomplete information extend project timelines. We'll keep you on track, but we need your cooperation.
4. Confidentiality
Everything you share stays confidential. We don't discuss your application with third parties without written consent (except licensing authorities, obviously).
Our standard NDA covers all business information, financial data, and operational details. Serious confidentiality for serious business.
5. Fees and Payment
All fees are disclosed upfront in your service agreement. Typical structure:
- Consultation phase: Fixed fee or complimentary
- Application services: Milestone-based payments
- Government fees: Pass-through (you pay directly to authorities)
- Ongoing compliance: Monthly retainer or project-based
No hidden charges. If scope changes, we discuss new costs before proceeding.
6. Timelines and Deliverables
We provide realistic timelines based on current processing speeds. But here's the reality: licensing authorities set final approval schedules, not us.
Our 90-day estimate assumes complete documentation and normal processing. Delays happen if authorities request additional information or conduct extended due diligence.
7. Limitation of Liability
We guarantee diligent, professional service. We don't guarantee specific outcomes from licensing authorities.
Our liability is limited to fees paid for services rendered. We're not responsible for business losses from application delays or rejections.
8. Termination
Either party can terminate services with 30 days written notice. You pay for work completed up to termination date.
Immediate termination applies if either party breaches material terms or engages in fraudulent activity.
9. Dispute Resolution
Problems? Let's talk first. Most issues resolve through direct communication.
Unresolved disputes go to binding arbitration in accordance with applicable commercial arbitration rules. Saves time and money versus litigation.
10. Changes to Terms
We update these terms occasionally to reflect service changes or regulatory requirements. Active clients get 30 days notice of material changes.
Contact
Questions about these terms? Email us at [email protected] or schedule a call. We explain everything in plain language.
These terms work alongside your specific service agreement. In case of conflict, your service agreement takes precedence for services covered.